These Terms of Service (“Terms”) govern your access to and use of Zeva (the “Service”), provided by [Legal Entity Name]. By creating an account or using the Service, you agree to these Terms.
1. The Service
Zeva is software that helps you create content, manage communications, and run marketing across third-party platforms you connect. Zeva acts on your instructions and is draft-first and approval-first — it prepares actions for your review and does not publish, send, or spend on your behalf unless you approve or explicitly enable an automation.
2. Your account
You must provide accurate information, keep your credentials secure, and be responsible for activity under your account. You must be at least 16 and able to form a binding contract.
3. Connected accounts
You authorize Zeva to access the third-party accounts you connect, within the scopes you grant, to perform the actions you request. You are responsible for complying with the terms of those platforms (e.g., Google, Meta, X, TikTok). You can disconnect any account at any time.
4. Acceptable use
You agree not to use the Service to:
- Send spam or violate any platform’s policies or applicable law (including marketing, anti-spam, and advertising rules).
- Post unlawful, infringing, deceptive, or harmful content.
- Misrepresent yourself or impersonate others.
- Attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
You are responsible for the content you create and approve through Zeva.
5. Payment
Paid plans are billed in advance on a recurring basis through our payment processor. Fees are non-refundable except as required by law. You can cancel anytime; access continues through the end of the billing period. Ad spend you authorize is billed by the ad platforms directly, separate from Zeva’s fees.
6. Intellectual property
You retain ownership of the content and data you provide. You grant Zeva a limited license to process it to provide the Service. Zeva and its software, branding, and design remain our property.
7. AI-generated output
The Service uses AI to generate drafts and suggestions. Output may be inaccurate; you are responsible for reviewing it before it is published or sent. Zeva will not knowingly make medical, legal, or financial claims, and you agree not to use it to do so.
8. Disclaimers
The Service is provided “as is” without warranties of any kind. We do not guarantee specific marketing results, uptime, or that third-party platforms will remain available or unchanged.
9. Limitation of liability
To the maximum extent permitted by law, [Legal Entity Name] is not liable for indirect, incidental, or consequential damages, or for amounts exceeding the fees you paid in the 12 months before the claim.
10. Termination
You may stop using the Service anytime. We may suspend or terminate access for violations of these Terms. Upon termination, your right to use the Service ends.
11. Changes
We may update these Terms; material changes will be notified. Continued use after changes means you accept them.
12. Governing law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-laws rules.
13. Contact
Questions? Email hello@getzeva.com or write to [Legal Entity Name], [Address].